This is the Privacy Policy of Walk Talk Action (CIC). In this document, “we”, “our”, or “us” refers to Walk Talk Action (CIC).

A reference to “you” or “your” is a reference to a user of the website or any of our services.

Company Number 12230721.

We are committed to protecting your privacy. This Privacy Policy (referred to as the “Policy”) explains how and for what purposes we use the information collected about you. Please read this Policy carefully. By using this website and any services we offer via this website, you are agreeing and consenting to the processing of your data as set out below.

We will collect the information that you give to us when using our website. If you choose to complete our application form, you will be asked to provide information about yourself. We will also collect relevant personal information when you correspond with us by phone, email or otherwise to enable us to supply you with the services that you have requested.

This section of the Policy describes the things that we do with your data, which relate directly to your use of the website and our services. We will use your information:

• to provide the services described on our website;
• to pass on your messages/details to our staff, to help them communicate with you directly; and
• to contact you for your views on our services and to notify you occasionally about important changes to this Policy or developments to this website or our services.

We retain access to all personal information that we have collected from you or about you.

We have links to other websites from our website. We are not responsible for the content, security, privacy policies and practices of any other websites, even if you access them using links from this website or if you can access this website or use our services from them. We recommend that you check the policy of each website that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.

If we offer or supply a service to you that is provided on our behalf by a third party we may have to pass your information to them in order to deliver the service. By using this website you consent to us providing your information to the third parties authorised by us to provide such services. We may also use third parties to provide services on our behalf which may include processing (but not using themselves) your information e.g. to complete partial addresses or to augment the information we hold about you. In either case, we will not pass your information to anyone who is not also subject to adequate privacy commitments in our contract with them and we will not allow the third party to use your information for marketing purposes without your consent.

We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law or to obtain professional advice. We will retain your information for as long as is reasonable and necessary and no longer than permitted by law.

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our systems, security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the website while it is in transit over the internet and any such submission is at your own risk.

It is advisable to close your browser and log out of any of any systems or programs when you have finished your user session to help ensure others do not access any sensitive personal information.

You have the right to ask us not to process your personal data at any time and to ask us to correct any inaccuracies in your information.

The Data Protection Act 1998 (DPA) gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Any changes we may make to this Privacy Policy in future will be posted on this page and, where appropriate, made known to you by e-mail. Please check back frequently to see any updates or changes to this Policy.